Even in well-staffed offices, it is not unusual to find that managing the recall system is not a priority. When an opening occurs in the hygiene schedule, nobody gets excited. It’s just such a drudgery to pull out that long list of unscheduled people and find someone who might be interested in taking that appointment.
It is six times more expensive to acquire a new patient than to reactivate an existing patient. Additionally, most restorative work is discovered during hygiene visits, so that makes it all the more important to insure the hygiene schedule stays as full as possible.
That’s where CallForce might fit in nicely. Knowing that the office pays only for appointments that are scheduled helps guarantee a good return on investment. If you are interested in learning more about CallForce give them a call at (801) 901-3816 or e-mail them at *protected email*.
Dianne Glasscoe Watterson, MBA, RDH, is a consultant, speaker, and author. She helps good practices become better through practical on-site consulting. Please visit Dianne’s website at wattersonspeaks.com. For consulting or speaking inquiries, contact Dianne at *protected email* or call her at (336) 472-3515.